Delete your Talvus account

How to delete it yourself

1. Sign in to Talvus and open your Profile page (your candidate profile or company profile).
2. Scroll to the Danger zone.
3. To hide your profile without deleting it, choose Deactivate account and confirm. You can return to this page and choose Reactivate account later.
4. To delete it instead, choose Delete account. In the confirmation window, type the email address on your signed-in account, then choose Delete permanently. This cannot be undone.

After a successful deletion, you are signed out and returned to the home page with a confirmation message.

If you cannot sign in

Email talvus.connect@gmail.com from the email address on your account with the subject Delete my Talvus account. We will confirm your request and delete your account.

What is deleted and what may be kept

Deactivation hides your profile from search and matching; it does not delete your account. Deletion removes or anonymises the personal details in your candidate or employer profile and associated profile information. Candidate experience, skills and evidence records are removed; employer verification details are removed, hiring requirements are cleared and closed, and the company logo is removed when stored in the account’s company-logo folder. Your sign-in account is blocked and its sessions are revoked.

Pending Match Requests are cancelled. Anonymised Match Request and shortlist history, timestamps and audit references may remain without your profile identity. Some records needed for security, fraud prevention, disputes or legal obligations may be retained. Backup copies may also remain for a limited period, as described in our Privacy Policy.

How long it takes

The in-app deletion takes effect after you confirm it and the request succeeds. For email requests, we first confirm your request. We do not publish a fixed completion time for email requests or for the removal of any retained records and backups.